Building Essential Skills in the Workplace - The Conference Board of Canada

Employers need to track training benefits, outcomes and impacts, including improved safety records, enhanced productivity, reduced absenteeism and reduced error rates.
Employers should also monitor softer impacts, such as improved self-confidence, better team performance and improved workplace morale.
Organizations should also pay attention to newly emerging skill needs and gaps.

When employees individually and collectively make Essential Skills gains, new operating procedures and performance targets may be within reach.
It is important to continuously find ways to leverage Essential Skills. They can be used to drive workplace innovation, to improve the quality of goods and services, and to generate new solutions for customers.
Continuously leveraging skill gains is part of the ongoing business case for enhancing, refreshing and redeploying Essential Skills for high performance.

Essential Skills programs and their benefits need to be constantly marketed to staff, managers and senior management.
Essential Skills training improves a corporation’s attractiveness to external customers and to the communities in which it does business.
Raising the Essential Skills bar can help an organization to recruit better job candidates. An organization with a reputation for managing and developing Essential Skills becomes an “employer of choice” for job seekers