PLAIN LANGUAGE

NATIONAL LITERACY SECRETARIAT, HRDC:
The NLS was formed in 1988 as a federal response to a national issue. The NLS works to ensure Canadians have opportunities to develop ever-expanding literacy and numeracy skills needed to meet the demands of everyday life. We work in partnership with the provinces and territories, business and labour, literacy organizations, voluntary organizations, and other government departments to develop literacy activities in Canada. At the federal level the NLS provides expertise, policy and research support.

FOCUS: I will focus my presentation on NLS's involvement with Plain Language. Federal and provincial government colleagues, the Canadian Labour Congress, and other Canadians, far more knowledgeable than I, have already provided a lot of information about other PL activities in Canada.

NEED: Plain Language is of critical importance because of 3 factors in Canada:
  1) IALS tells us that 38 % of Canadians face literacy challenges that limits their ability to deal with complex tasks.
  2) Canada has the highest immigration levels of OECD countries resulting in a substantial percentage of the population not having English or French as their first language.(260k-2001-02, aiming to 300k-1% in next year)
  3) Canada's population is aging rapidly and IALS tells us that the current over 65 population has significantly lower literacy levels than the under 65 population.

NLS INVOLVEMENT WITH PLAIN LANGUAGE

PROMOTION & AWARENESS:
In 1989, NLS was looking for a federal government initiative for ILY (1990) that could improve access for low literacy Canadians. The NLS was inspired by the UK's major work in plain language. The US was also doing some work. A plain language initiative seemed like a good idea, especially since a number of federal departments had asked the NLS for advice and direction on how better to serve clients. An interdepartmental working group was established, including 14 departments and agencies to raise awareness and provide training on plain language.

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