Question 11.

Finally, we asked people when they would prefer to have the workshop. Overwhelmingly, they reported that Friday would be the best day (70%).

Best Practices

Following the request for assistance that was sent to network and sector representatives, we were able to follow up with three telephone interviews. Additionally, we conducted one interview with a TCLN member, who had expressed an interest in a follow-up interview on the survey.

Of the 20 representatives contacted, we heard back from only two: Simcoe County Literacy Network and QUILL Learning Network. We had anticipated a better response to the request for assistance; however, we have identified four possible explanations for the low response rate:

• Timing of the requests
• Lack of understanding of our needs
• Lack of knowledge of what programs might be using/doing at the community level in this regard
• Death of programs using tools/resources to address organizational change

However, from the four interviews, we did obtain representation from the community-based, school board and college programs, including:

Of the four programs, only the Barrie Literacy Council had a resource that they were using. The other programs had developed their own best practices at the organizational level. None of the organizations had adopted or adapted resources or best practices from other programs.

The following is an overview of the results from each interview.

Best Practice #1