Table 11 – Service Improvements in Order of Priority
RANKING SERVICE IMPROVEMENT DESCRIPTION
Training for instructors and tutors specific to working with persons with disabilities
Program funding to support literacy learning specific for learners with disabilities
Literacy organizations need more or clearer knowledge about a student's disability
Closer relationships and improved communications between literacy and disability organizations
Resource sharing between literacy and disability organizations (e.g. instructors, tutors, volunteers, training, etc)
Improved access to assistive technologies and devices
New / different program delivery models
Improved knowledge of assistive technologies and devices

The respondents provided a number of additional comments. Most of the comments reinforce either the improvements described in the table above or other observations made elsewhere in this study. The following are verbatim comments:

  • Funding: "Free access or funding for psycho-educational assessments"
  • Instructor / tutor training and knowledge of disability: "If we don't know what the learning disability is, how can we help them? If we do know, we don't have the training [to work with people with disabilities] to help. The big problem with literacy students is dyslexia. How can we help someone with this problem? The provincial government doesn't give us extra money for adaptive technology or testing. We can't apply for PGI funds because we are not a registered charity."
  • Reinforcement between Classes: "A problem with individuals who have intellectual or cognitive disabilities is that they have very little ability to motivate themselves outside of their class time. They come to class, do their work and very few really take these skills into their lives personally or professionally. Having more contact with people who run the group homes and reinforcement between classes would be valuable."
  • Teaching Approaches: "We need a blend of teaching approaches so that some learners are provided with more generic services and others with services based on their specific disabilities or languages."