• Incorporating ways of bringing the whole self to learning into practice—singing, relaxation exercises etc.—using holistic learning approaches more spontaneously.
• Developing and collecting materials/tools for use in learning opportunities.
• Making changes in the physical environment to ensure comfort, safety, sense of belonging.
• Making changes to processes such as registration and program evaluation.
• Sharing learning/influencing others (passing it on): encouraging people to reflect on their own and others' circumstances and to become more sensitive, modeling different ways of interacting, offering workshops to tutors and others about the impacts of violence on learning and how to address these impacts.

I'm more aware of the physical environment in which our program takes place. I've changed the office space—re-organized and painted, added more artwork and colour. It's a space I feel better in myself because it's more relaxed and comfortable. A student recently said, "I feel so much better in this room." I want the program space to be a place where students feel welcome and comfortable.

The way I talk to students and tutors is different. I'm giving them more control over what they do. I think I'm more understanding of the circumstances of students, more sensitive. My goals were to learn something new and to be better at my job and I feel that I'm there. These things have happened.

I've incorporated many of the ideas I've learned into tutor training and training with paid facilitators—also, to some extent into the volunteer handbook and in one-on-one conversations. It has had an impact on the tutors and facilitators. It helped them to understand more about the impacts of violence. They know that I'm there as a support for them.

I used what I'd learned in VALTA. When I organized my course, I was very conscious about creating a safe environment, making space for varying levels of participation, and offering a wide range of activities (including breathing and visualization).

My research question was: With all this new knowledge, how could I go about changing my practice? I consciously applied my learning in the writing course that we designed and ran.