All values are approximations.
| Formal Training | Informal Training | |
|---|---|---|
| Percent of Payroll | ||
| Technical Skills | 46% | 33% |
| Orientation of New Employees | 41% | 35% |
| Other Skills | 30% | 53% |
| Computer Skills | 29% | 30% |
| Management Skills | 26% | 25% |
| Lean/Continuous Improvment | 25% | 30% |
| Customer Service Skills | 12% | 33% |
| Communication | 10% | 28% |
| Literacy/Math Skills | 2% | 15% |