Slide 13

Designing and Delivering the Program

Adapting Tourism Essentials

Creating Ready to Work North

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Slide 14

Designing and Delivering the Program, The Program

What is Tourism Essentials ?

Essential employability skills for the Tourism Industry

• Entry Level Skills
• Employability Skills
• Essential Skills and Tourism Knowledge

Educational program that prepares people for work, based on the Transferable Skills Standards

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Slide 15

Tourism Essentials, Job Link, Career Foundation

A foundation on which to build technical or other skills

Skills required for entry and front-line workers in tourism... what employers expect

A foundation credential, for individuals that achieve the skills... and this is credited towards Professional Certification

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Slide 16

Transferable Skills, Essential employability skills for entry and front-line workers in tourism

Attitudes

Positive attitudes are the foundation for the development of all other skills

• Demonstrate a Positive Attitude
• Demonstrate Responsibility
• Demonstrate Adaptability
• Demonstrate Willingness to Continuously Learn
• Value Safety

Skills

Success comes with having the right skills that will serve as a starting point for any job

• Demonstrate Communication Skills
• Demonstrate Numeracy Skills
• Demonstrate Computer and Technology Skills
• Manage Information
• Demonstrate Thinking Skills
• Demonstrate Ability to Work with Others
• Demonstrate Job Search Skills

Tourism Knowledge

Knowledge is at the heart of meeting customers’ needs and promoting great experiences

• Demonstrate Knowledge of Tourism Industry
• Promote Tourism Industry and Company
• Provide Professional Service

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Slide 17

Development Process of Ready to Work North

1. Reviewed Transferable Skills Standards with an advisory committee and made necessary changes
2. Maintained Essential Skills language
3. Created new exercises for the Workbook reflective of the the oil and gas and mining industries and community governments in the NWT
4. Adapted the Trainer’s Guide to include relevant Essential Skills Profiles
5. Changed the Tourism Knowledge section to Knowledge of Industry and Organization

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Slide 18

Transferable Skills, Essential employability skills for entry and front-line workers in the NWT

Attitudes

Positive attitudes are the foundation for the development of all other skills

• Demonstrate a Positive Attitude
• Demonstrate Responsibility
• Demonstrate Adaptability
• Demonstrate Willingness to Continuously Learn
• Value Safety

Skills

Success comes with having the right skills that will serve as a starting point for any job

• Demonstrate Communication Skills
• Demonstrate Numeracy Skills
• Demonstrate Computer and Technology Skills
• Manage Information
• Demonstrate Thinking Skills
• Demonstrate Ability to Work with Others
• Demonstrate Job Search Skills

Knowledge of Industry and Organization

Knowledge of how we fit into an organization is at the heart of meeting customers’ needs

• Demonstrate Knowledge of the Industry and Organization
• Provide Professional Service

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