Human Resources Skills Development Canada (HRSDC) Essential Skills
Classifications
reading text
using documents
writing
numeracy
oral communication
thinking skills
problem solving
decision making
critical thinking
job task planning and organizing
significant use of memory
finding information
working with others
computer use
continuous learning
WORKPLACE ESSENTIAL SKILLS (AN OVERVIEW)
Reading Text
Reading text refers to reading prose that is longer than a single sentence. Text can be read on
paper, a whiteboard or a screen. In the workplace, you:
scan (read to locate specific information – involves glancing over the text to locate key
words and phrases)
skim (read rapidly to get the gist or general idea – involves glancing through the text
for its main features including headings, subheadings, highlighted words, etc.)
read the whole text to understand and to learn – involves carefully reading the text in
its entirety to learn the details of the subject matter in order to respond to a wide
variety of needs
read critically to evaluate, edit or critique – involves reading the whole text with a
critical eye in order to exercise judgement
In the workplace, you read text in the form of:
notes
memos
letters
regulations
logbooks
detailed work orders
technical manuals
safety manuals
specifications
journals
catalogue descriptions
labels and circulars
instructions
emails
contracts
reports
training materials
pamphlets/brochures
forms – reading a form can be considered reading text if there is more than one
sentence to read (e.g.) a purchase order with a product description, a detailed work
order, an evaluation form that cites examples, an accident report, an MSDS, etc.
labels – reading a label can be considered reading text if there is more than one
sentence to read (e.g.) directions on hair dye, hazardous goods labels, medicine labels,
caution labels, etc.