Report & Resource Guide – Integrating Essential Skills into Training Materials

In the workplace, a worker writes:

to organize information
to remember / to remind
to keep a record / to document
to inform / to request information
to give directions
to persuade or express opinions
to justify a request
to present an analysis or comparison
to present an evaluation or critique
to entertain (e.g.) marketing materials

In the workplace, you write:
notes memos letters near miss reports work orders directions emails business plans	technical reports training materials specifications journal articles marketing materials information circulars pamphlets meeting minutes	accident reports shift reports log book entries grievance reports performance reviews production reports case notes proposals

Some considerations:

purpose and content of the writing
audience for the writing (including plain language principles)
limitations (personal abilities, environmental, time constraints, system constraints)
the style and structure of the writing (including tone)
the correctness of the writing (spelling, grammar, punctuation, etc.)
length

Numeracy

Numeracy involves:

the worker’s use of numbers
a critical awareness which builds bridges between mathematics and the real-world with all its diversity
abilities that include interpreting, applying, and communicating mathematical information in commonly encountered situations to enable full, critical and effective participation in a wide range of life roles