The components of access

The access chain

The systems that affect access to learning can be considered as links in a chain, with the proverbial caveat that the system is only as strong as its weakest link.

Elements of the infrastructure systems that affect access to learning are outlined below. These systems are quite complex, but basic explanations of the various players' roles, including those "behind the scenes", are needed in order to understand how their decisions affect educational access.

The four levels of access

Let us begin the tour with a fairly familiar example. Canadian educators have been using print based correspondence courses since shortly after a postal system was established. This example demonstrates an important structural feature of access provision: that four levels of systems must function effectively in order to have genuine accessibility: national infrastructure, educational provider, community, and the individual.

In this case, there needs to be a reliable postal system (the infrastructure level): an educational provider willing to offer a course by correspondence (the institutional level): reasonable access to a post office for the learner (the community level): and a learner whose situation permits enough time to study, light to read by, and so on (the individual level). Whether learning opportunities are provided using some of these "old" technologies or much newer technologies, these four levels continue to be significant for considering access.

Considering each of these levels in turn, we can examine how each of them relates with learning technologies, old and new.


The infrastructure

The basic transportation and communication infrastructures established during the past century are still factors in access to learning, as well as to many other services. For example, those who travel to class depend on reliable transportation, whether by private car or public systems, and conditions that permit safe travel in most weather, such as well maintained roads, Those that study at a distance rely on postal or courier systems to deliver materials intact and on time, and on the telephone system to contact their instructor, the library, the bookstore and other learners.

Newer learning technologies require more from the infrastructure. For example, while the use of audio conferencing to transmit voices requires only one regular telephone line, the addition of computer generated graphics requires the addition of one or more lines, or more "bandwidth" on a telephone transmission system.

Bandwidth: An Explanation

Because the concept of bandwidth is quite significant to this discussion, here is a brief explanation, from A. W. Bates:

The more information that has to be transmitted, the more capacity or bandwidth is required. One analogy is to think of messages as tiny collections of sand, or "bits" of information. If a bit of information has to be sent quickly, a wide "pipe" is required. The same amount of information can be sent through a thinner "pipe" more slowly. Thus, telecommunications capacity is a combination of bandwidth and speed of transmission.

The bandwidth required depends on the application. Thus, data, such as letters or numbers, which singly do not carry a great deal of information, can be sent using a narrow bandwidth and at relatively slow speeds. Sounds, such as speech on the phone, contain more information than the printed word, and have to be carried as the same speed as normal speech for a conversation to be possible. A photograph or image can also be digitized, and carries more information than a page of text... Colour requires a great deal more bandwidth than black and white images. The greater the amount of information, and the faster it needs to be sent, the greater the bandwidth required. 9

Many of the newer technologies require a significant amount of bandwidth. For example, most videoconferencing requires transmission lines with significantly more capacity than an ordinary telephone line, depending on the system and the quality of the image being transmitted. As well, computer-based material that has extensive graphics and complex structures, such as much of the material on the World Wide Web, can take a significant time to transmit, depending on capacity of all the systems involved, from the telephone system to the Internet provider's system, to the modem and line capacity of the user.



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