Graphing
Essentials
Entry Level Jobs: Hairstylists and Barbers, Estheticians, Electrologists, Image, Social and Other Personal Consultants, Salon Assistant, Spa Attendant, Make-up Artist
| WORKPLACE TASK | Essential Skill |
|---|---|
| Rearrange schedules to accommodate last minute appointments and maximize sales | 6 |
| Read clients’ files to determine which product or service is most appropriate for a particular client | 1 |
| Write phone messages and pass them on to other staff | 3 |
| Use appointment books to schedule clients and prepare for incoming clients | 2 |
| Complete client record forms with information such as treatments, products used, particular problems and allergies |
2 |
| Interact with co-workers to arrange work schedules, exchange information about clients and discuss procedures and new ideas |
5 or 7 |
| Schedule appointments to the best advantages for client and salon/spa | 4 |
| Resolve problems when service does not have the desired effect | 6 |
| Read memos regarding new systems, employees policies and procedures | 1 |
| Price new products when they arrive | 4 |
| Make recommendations regarding hairstyles, skincare and make-up | 6 |
| Keep notes on each client, updating client files after each appointment | 3 |
| Take phone messages for co-workers | 5 and 3 |
| Read magazines, books, newsletters, and internet sources to find new information they can use and to keep up-to-date with new products, suppliers and trade shows | 1 and 9 |
| Greet clients, discuss their needs, recommend products or services | 5 |
| Estimate the time needed for particular tasks and how long a client will have to wait for services | 4 |
| Complete various forms, such as invoices, receipts, daily cash balance forms, customer order forms, order forms for supplies, inventory sheets |
2 |
| Record appointment dates, names, phone numbers and required services | 3 |
| Book appointments, give price quotes and persuade customers to purchase services | 5 |
| Read colour wheels to help determine which shades to use for make-up and hair colour | 2 |
| Accept payment by cash, cheque or credit card and make change | 4 |