In addition to academics, the program recognizes the importance of nonacademic outcomes for learners, such as improved self-esteem, improved attitudes and a healthier sense of their own potential. It monitors these (usually through observation and learner interviews) as legitimate outcomes of the program.

Best Practice #8: Respect and Support for Learners

A quality adult literacy and basic education program respects its learners and supports
them to achieve their goals.


“I am given the time I need to learn.”

As we have seen, the Training Centre fills a niche for learners throughout the NWT who may have difficulty fitting into more formal educational institutions when they first return to learning. The program helps the target group to re-enter school and achieve their goals, whether those are to improve their lives, to enter a post-secondary institution or an apprenticeship program, or to re-enter the work force with more stability.

The first week of the program is spent on orientation. During that time, learners find out more about the program and its resources; they spend time doing activities together, such as going out on the land for a day or touring local facilities, such as the public library or the Legislative Assembly. They may have guest inspirational speakers from local organizations, including Aboriginal businesses. The program also provides information on available support services. As well, placement testing takes place during this time. This orientation week helps learners understand what they will be doing for the next 10 months and what supports they might be able to access. It also lets them get to know each other, and begin to feel comfortable together.