16. Program Administration
A quality adult literacy and basic education program is well-managed and well-run through appropriate policies and procedures.

  1. The program establishes and follows policies and procedures related to the program, such as:

16BThe program maintains accurate records.

  1. The program maintains detailed, orderly and up-to-date records for:
  1. The program reviews its records on a regular basis.
  2. The program has current job descriptions for all program staff.