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Continuous Improvement Performance Management System |
Through our research, CLO has gathered a number of data collection forms that programs have found useful. Practitioners have told us that the key to forms is keeping them simple and making them serve more than one purpose if possible. Don’t track data that you don’t need, but use the data you collect.
The forms included in this manual are just a sample of what is being used in the field. You are free to reproduce or adapt any of these forms for use in your agency. CLO thanks the many literacy agencies and practitioners who took the time to assist us in our research and were willing to share their forms and resources.
One example of a way to keep track of the quantitative information in your agency is a summary of activity. North Channel Literacy Council is a multi-site agency in Northern Ontario, and it is important that the main administrative centre is able to keep track of what goes on at each of the sites. Therefore, each site in the agency submits monthly summaries of information. There is a wealth of information available from the reports that the sites send in.
Although this example is from a multi-site agency, this type of document can easily be adapted for a single agency as well. It is an excellent example of how to summarize a wide variety of information on a single document. Please refer to pages 72-74.