Writing in clear language

Organization, words, sentences and tone of voice

ORGANIZATION: THE ORDER AND FLOW OF IDEAS AND INFORMATION

The following points are general guidelines. Different formats have their own specific tips. For example, we usually do not use headings in a letter, however, they are helpful in a manual or brochure.

Decide what the essential information is and stick to it.

Put the main and most important ideas near the beginning

Use logical order based on the reader's needs