Writing in clear language
Organization, words, sentences and tone of voice
ORGANIZATION: THE ORDER AND FLOW OF IDEAS AND INFORMATION
The following points are general guidelines. Different formats have their own specific
tips. For example, we usually do not use headings in a letter, however, they are
helpful in a manual or brochure.
Decide what the essential information is and stick to it.
Put the main and most important ideas near the beginning
- the purpose of the material should be clear to the reader
- if you want your readers to do something, they need to
know right away
- instructions must be explicit, not implicit
- consider highlighting the most important information, by
- using bold type, a
box, or a different set-up
- repeat or summarize important facts or ideas
Use logical order based on the reader's needs
- start with information the reader is familiar
with
- go from the known to the unknown
- build new ideas on old ideas
- go from the general to the specific
- give one new idea or piece of information at
a time
- use chronological order when possible