1. Don't rely on print material alone. When information is important, make sure plenty of time for discussion is built into the course so participants have an opportunity to really understand.
  2. Do plan for plenty of small group activities where participants get opportunities to work together on shared tasks - reading, discussing, integrating new information, relating to life experience, recording ideas on flipcharts and reporting back to the large group. In small groups, participants can contribute to the task according to their different backgrounds and abilities. Members of the group work together to make sense of the course content.
  3. Do ask for volunteers when reading aloud is part of an activity.
  4. Do provide supplementary cassette recordings of key course readings so that participants have the option to listen and read along at their leisure.
  5. Do include literacy in all basic instructor training courses. Union educators need to be sensitized to the issue and learn how to use instructional approaches that make their courses accessible to participants with literacy needs.
  6. Do promote union education courses to members who are participants in union literacy programs. Make sure the information is in clear language. Do the outreach in person. Find out from them what kinds of courses they would like to attend.
  7. Do develop some special introductory trade union education courses to be offered alongside other courses; for example, at weekend schools. These courses could combine union content with literacy development. They could be developed collaboratively by trade union educators and union literacy instructors.
  8. Do target relevant sections of union education courses to be used as a basis for developing curriculum materials for union literacy programs. Such materials would link literacy programs with union education courses, creating a continuum of experience for union members.
  9. Do include union literacy instructors in networks and activities of trade union educators. Share experiences and ideas. Visit each other's programs. Learn from each other. Build bridges. Find ways to work together to meet the needs of union members.