Student Follow-up

Accountability requires that LBS college programs report on the status of the learner at exit. This includes providing a reason for every learner who leaves the program. Programs are further expected to have policies and procedures in place for learner exits and post-training services. Follow-up requires that only learners who have achieved their goals be contacted. This will be carried out at 3 and 6 months after they have left the program. The purpose is to determine the status of the learner, e.g., employed, not employed or pursuing further training.

In addition, LBS programs must conduct a learner satisfaction survey with students who are exiting the program. The survey represents an effort to better understand learner satisfaction with the program.

Knowing why learners leave programs early can help you identify additional barriers to their participation. Knowing what successful completers are doing after they leave the program can provide insight into how well your program has prepared them for further training or employment.

TASK: Log on to Info-LBS at http://alphacom.alphaplus.ca/alphacom to have a look at the learners’ survey. This form is attached in the message posted January 30, 2003. Find out who is responsible for collecting exit information, how this information is disseminated and how this information is used.

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