CHAPTER 11
ANSWERS

1. Table of Contents
2. 1 Basic Operation
   1. Try This
   2. Try This
   3. Try This
   4. Getting Ready for E-mail
   5. Overtime at Work
   6. Get Watching
   7. Bonus TSC
3. 2 Internet Part 1
   1. Try This
   2. Try This
   3. Getting Ready for E-mail
   4. Eating at Work
   5. Get Cooking
4. 3 Keyboarding
   1. Getting Ready for E-mail – Answering Questions
   2. Getting Ready for E-mail – Asking Questions
   3. Fundraising at Work
   4. Get Cheering
5. 4 Word Processing Part 1
   1. Try This
   2. Try This
   3. Using Your E-mail Skills
   4. Get Active
6. 5 E-mail Part 1
   1. Try This
   2. Use Your E-mail Skills
   3. Communicating at Work
   4. Get Reading
7. 6 Internet Part 2
   1. Use Your E-mail Skills - Some Useful Phrases 1
   2. Use Your E-mail Skills - Some Useful Phrases 2
   3. Staying Safe at Work
   4. Get Skiing
8. 7 Word Processing Part 2
   1. Try This
   2. Using Your E-mail Skills – Finding Important Information 1
   3. Using Your E-mail Skills – Finding Important Information 2
   4. Shopping at Work
   5. Get Shopping
   6. Answers about the 2003 Dodge Dakota
9. 8 E-mail Part 2
   1. Using Your E-mail Skills – Answering HOW Questions 1
   2. Using Your E-mail Skills– Answering HOW Questions 2
   3. Pain at Work
   4. Get Going
10. 9 Boeing Intranet
    1. Try This
    2. Using Your E-mail Skills – Following Instructions 1
    3. Using Your E-mail Skills – Following Instructions 2
    4. Sealing at Work (pgs. 19-20)
    5. Get Flying (p. 22)