CHAPTER A
INTERACTING WITH DEAF EMPLOYEES
Table of Contents

1. Introduction | Deaf Skills
2. General Terms to Know
3. Unacceptable Terms
4. Equality and Access for the Deaf in the Workplace
5. Deaf Culture
6. Prior Learning and Experiences
7. American Sign Language (ASL)
8. Discourse or Logic Patterns
9. Using Interpreters
10. Tips for Using Interpreters Effectively
11. Successful Communication with the Deaf
12. Making the Work Environment More Accessible
13. Classroom Tips
14. How to Get a Deaf Person’s Attention
15. Do’s
16. Don’ts
17. Conclusion