STEP 3 - Plan for Improving Results Worksheet
Vital Few from Step 1 Agency Current Result Desired Outcome (i.e. Agency Target) Milestones Steps in the Action Plan

Strength

   
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1st Area for Improvement

   
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2nd Area for Improvement

   
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Step 4 – Review the Plan and Adjust

The process of regularly reviewing and adjusting is the key to creating improvements. Progress toward the goal is assessed and corrective action is taken, as necessary. Seeing the actual improvement as it happens will motivate your organization to continue its efforts and will remind everyone of your commitment to quality.