• The manager agrees to re-teach the cashout procedures to some employees. The manager first asks each staff member to point out one thing that is difficult to understand, either with the procedures or the cash-out form.
• All staff members find the cash-out form confusing. The manager agrees to re-format and re-word the form with input from employees at the next staff meeting.
• Some members have difficulty with the math skills needed for the cash-out form. The manager goes over the new cash-out form at a staff meeting, and demonstrates how to make the calculations using a calculator. Then she gives each staff member a few extra cash-out sheets to practise this skill.
• The manager agrees to find out what volunteer tutoring programs there are in the community for those staff who need more help with mathematics or English.
• Individual staff members identify the work skills at which they excel. All have agreed to mentor others during "down time" to help them develop their skills between staff meetings.
• All staff members have also agreed to teach their "secret" tricks concerning these skills at subsequent staff meetings.
• The employees want to create a checklist for assessing each other's job skills improvements. The checklist will be developed over a few staff meetings. Then staff members will be able to rate each other's skills and note areas for improvement, rather than having all of this responsibility put on the manager.
• The manager has agreed to use the completed checklists as part of the regular job performance reviews. The checklists have the potential to affect raises and promotions, as well.

Numeracy Level 1

Learners will demonstrate knowledge of numbers and number sense.

Learners will demonstrate knowledge of basic numerical operations.

Learners will understand and use numeracy for practical daily living tasks.

Lifelong Learning

Learners will direct their own learning for personal empowerment and career development.

Learners will demonstrate critical and creative thinking strategies to solve solve problems and make decisions.

Learners will use technology to communicate and find information for daily interactions and applications.

Interpersonal Skills

Learners will increase self-knowledge for personal empowerment.

Learners will demonstrate co-operation and teamwork skills for social skills development and career opportunities.