The Canadian Public Health Association’s (CPHA) National Literacy and Health Program (NLHP) raises awareness among health practitioners of the links between literacy and health in Canada. It promotes plain language and clear verbal communication in professional practice.

In October 1997, NLHP established the Plain Language Service (PLS) as part of its commitment to literacy and health. In its six years of operation, the PLS has worked with over 150 clients from the private, public and voluntary sectors.

• Directory of Plain Language Health Information
  (www.pls.cpha.ca/english/direct/cover.htm)

The Fédération canadienne pour l’alphabétisation en français (FCAF) is a Canada-wide, non-profit organization. FCAF represents Francophone groups and associations promoting French literacy in Canada. Among other things, it has established Communicateurs efficaces. This firm provides rewriting and training in clear communication.

• A consulting service in writing and editing, and in clear and simple communication
• Customized group training sessions in clear oral communication and simple and effective writing and translation
• Validation of written or other types of communication through discussion groups made up of literacy learners