| Canada Customs and Revenue Agency |
Canada Customs and Revenue Agency (CCRA) administers the customs and taxation branches of the Government of Canada. CCRA has a long-standing commitment to establish clear external communications.The Public Affairs Branch has been offering the entire organization readability and editing services for over 10 years (see study entitled Canada Customs and Revenue Agency’s Readability and Editing Section).
|
| Communication Canada |
Communication Canada’s mandate is to improve communications between the Government of Canada and Canadians. For this purpose, Communication Canada works with other government departments and agencies to inform Canadians about the government services available to them. Communication Canada also strives to continually promote improvement in government communications as well as to support and to advise government communicators by making available the results of citizen-based research.
|
| Elections Canada |
Elections Canada has developed a user-friendly guide to voting in Canada entitled I Can Vote! The guide aims to make the electoral process more accessible to all Canadians.
|
| Finance Canada |
Finance Canada has developed four model plain language loan disclosure documents designed to make it easier for consumers to understand credit card, line of credit and vehicle loan agreements.
|
| Health Canada |
Health Canada’s Division of Aging and Seniors has developed a document entitled Plain Language Health Information: What Does it Look Like? The document includes three plain-language pamphlets for seniors with low literacy skills.The Internet site provides important information on how to communicate with seniors, by various means of communication.
|
| Human Resources Development Canada |
The mission of Human Resources Development Canada (HRDC) is to enable Canadians to participate fully in the workplace and the community. In partnership with Justice Canada, HRDC is rewriting the Employment Insurance legislation based on the international plain language movement.The project’s goal is to make this important piece of social legislation more user-friendly and easier to understand while preserving its current fundamental provisions and program principles.
|
Return to note 1 This section provides a listing of successful Canadian and international communications initiatives. For more information on other initiatives, visit the National Adult Literacy Database (NALD) Internet site at www.nald.ca