Instructor:
I see. Well, I guess that means the morning is out. When does Anna have enough time for me?
Learner:
Learner should suggest a time, or ask the instructor what time would be best between 2:00 p.m. and 6 p.m.
Instructor:
How about 3 o’clock then. That will give me enough time to get here.
Learner:
The learner should ask for the instructor’s name and telephone number.
Instructor:
My name is Beth Page.
Learner:
The learner should record the instructor’s name and ask for the correct spelling,
if unsure. The learner asks for the instructor’s phone number.
Instructor:
(gives the school/program phone number)
Learner:
The learner should record the telephone number correctly, and include the
procedure and confirm the time of the appointment.
Instructor:
That’s fine. Can you tell me how much the perm will cost?
Learner:
The learner should refer to the “Price List” chart, and give the instructor the
correct price for the procedure for the correct hair length.
Instructor:
OK. Does that include tax?
Learner:
The learner should check the “Price List” chart and indicate that the price includes tax.
Instructor:
That’s fine, then. I’ll see you on Friday.
Learner:
The learner should thank the instructor, or conclude the conversation in an
appropriate way.