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  1. There needs to be more sensitivity training and awareness of the issues faced by low-literate adults among front-line institutional and government workers.

  2. There has to be better provision of diagnostic services and counselling for learning disabled adults. This is an important subgroup in the target population. Specialized tutor-training will be necessary if tutorial programs are to help these people. Learning disabled adults also require the use of alternative instructional techniques and aids to help them learn in the way best suited to their learning styles.

  3. Many low-literate adults are realistic. They know that it will be a long haul to obtain any kind of credential. They also know that the job opportunities are very limited in many of their communities. They need jobs or trades training which do not demand inflated credentials. It takes an extremely heroic, determined person to continue in ABE, given the current circumstances.

  4. With the abolition of tuition costs for ABE in school district programs, there may be surges of enrolment at the beginning of courses with subsequent decline in numbers as the "curiosity-seekers" do not return. Such activity can place added burdens on ABE personnel. A small registration fee, as a demonstration of commitment was suggested by some learners and practitioners.

  5. Many learners use community-based programs and school district programs as bridges into college programs. As the former increase and if a provincial recruitment thrust develops, there will likely be increased pressure on college waitlists.

  6. Learners enjoy coming to ABE literacy programs. The experience is often very different from what they had imagined. They enjoy learning at their own pace, but some need extra help and others need more stimulation in the self-paced classroom. Group and social interaction should not be ignored. Learning assistants, aides, or tutors may be needed to help the instructor. Some learners need longer than others to reach their goals. Timetabling should be flexible to allow learners to take the time required in order to succeed. Learners need to see that progress is being made.

  7. Follow-up of persons who withdraw from classes should be conducted by someone on behalf of the program. The reasons for withdrawal are then documented and the learner knows someone cares and is more motivated to return when circumstances change.

  8. There needs to be more research on a range of issues related to the adult low-literate population in British Columbia. There also needs to be more discussion on the use of terms such as "success" and "attrition" in ABE literacy programs. The fact that a "dropout" participated at all, could be seen as a success and may hold hope for the future. Such messages need to be heeded by administrators and decision makers.


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