When Volunteers Want to Leave

A slightly different but very important reason to hold a discussion is when a volunteer chooses to leave the organization. This "exit interview" is your chance to find out what they liked about their involvement in the organization and what suggestions they have for improvement. It is also a final opportunity for you to get a history of their involvement so you will be able to provide a solid reference should one be requested in the future.

Things to Consider

It's important to hold the discussion in a comfortable and private location. Creating a climate for positive interaction is a key to having a successful meeting.

Before the get-together, the volunteer and supervisor should review the job description and the tasks that have been accomplished. Both need to have clear expectations of the job or assignment in order to have an effective discussion.

During the process, invite volunteers to evaluate you and the program. This will give you valuable feedback so you can identify ways to improve your own performance and that of the agency. Listen and watch carefully for clues from the volunteers as they may not be direct with comments.