Family Literacy: The Next Generation

Interview Protocol

Pivotal Research has partnered with the Centre for Family Literacy in a project to research family literacy in the workplace. The objectives of the research are to measure the importance of literacy in various occupations and to measure the effect of support for family literacy in past, present and future generations. The results of the research will be used by the Centre for Family Literacy to make decisions on programming initiatives.

All data collected are confidential and no individual identifying information will be reported. All information you provide is protected under the Freedom of Information and Protection of Privacy Act and will not be shared with a third party. The interview should take between 20 and 30 minutes.

First, I’ll give you a simple explanation of the different types and levels of literacy.

Prose literacy is the ability to understand and use information from texts, like news stories,
brochures and instruction manuals.

Document literacy is the ability to find and use information in written materials such as job applications, payroll forms, transportation schedules, maps, tables and charts.

Numeracy is the ability to use math in a range of situations.

Problem solving is the ability to think or act towards a goal without a set procedure to follow.

1. First, can you tell me the level of prose literacy you require to do your job effectively?
   What level of prose literacy do you use in your day-to-day activities outside of work?
   
   What level of document literacy do you require to do your job effectively?
   What level of document literacy do you use in your day-to-day activities outside of
   work?
   What level of numeracy do you require to do your job effectively?
   What level of numeracy do you use in your day-to-day activities outside of work?
   
   What level of problem solving do you require to do your job effectively?
   What level of problem solving do you use in your day-to-day activities outside of work?