-
ensures the program is right for the learner
- refers to more appropriate
programs
- attempts to eliminate as much
bureaucracy as possible
- personalizes the process, e.g.,
conducts personal interviews as
much possible
- attempts block intakes as much
as possible
- identifies students at risk and
responds with appropriate
interventions, e.g., makes
arrangements for support
services, helps students
overcome financial barriers
- follows up with potential
students shortly after initial call
|
-
first contact with prospective
student should be a phone call
with a warm, clear, simple
message that is as informative
as possible
- ensure voice mail is inviting
- get students themselves to
self-identify risk factors
- make sure that the front office
must be warm, not pushy, non
judgemental, prompt in
answering phone
- listen for problems
- use graduates as recruiters
|
Manager:
Administrative Support Staff:
Teaching Staff:
Counselling Staff: |
|
