Retention through Redirection

Guidelines for developing policies

Based on our review of existing LBS program policies and feedback from questionnaires and consultations, we have developed a list of key criteria that we felt programs could use to evaluate their current policies. The criteria are listed in the chart below.

We also developed a sample policy that addresses attendance, progress and conduct so you could try out the criteria. See Appendix G.

graphic - Activity to TryUse the criteria in the chart below to evaluate the sample policy. How does it measure up? Now try applying the criteria to your own program policy.

Sample policy

not present

somewhat present

present

clearly present

  • is accessible to learners, e.g., written in plain language

  • is firm but fair, e.g., the learner is asked to withdraw after all reasonable interventions have been tried

  • focuses on the learners’ commitment and responsibility to the program

  • defines the expectations and requirements for the learners in clear terms

  • outlines the roles and responsibilities of the faculty in helping the learner persist and be successful

  • encourages re-entry while identifying stipulations

graphic - Reflection ExerciseHow do you currently introduce program policies to your learners? Can you think of interesting or interactive ways to engage learners in recognizing the importance of policies? For example, could you build learning activities or reflection pieces around them?

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