Samples
Note that the following samples are written as belief statements rather than as policies. Consider how they might be adapted for use in your agency.
Since the nature of our service is very personal and sometimes involves the exchange of private information, all volunteers, staff and learners are asked to respect the importance of confidentiality.
All efforts of this agency emphasize the utmost mutual respect for the confidential nature of all personal information.
Our agency seeks to represent the diversity of the community we serve.We will make special outreach efforts to extend our service to all cultural groups within our community.
All our promotion and communications will present a balanced view of racial and cultural minorities, avoiding negative stereotypes about literacy.We will make every attempt to support staff and volunteers with sensitivity training.
Our agency promotes equal access to literacy service and to volunteer opportunities. We respect the unique background of each individual.
It is our agency’s expectation that all staff, volunteers and learners will show tolerance and respect for individual differences. Discriminatory behaviour will not be tolerated.