Study Objectives

The first objective of this year’s study is to provide tracking data on the status of Internet usage and location of usage/access trends. The second objective is to provide a better understanding of the reasons why a significant number of Canadians still do not use the Internet, including a detailed analysis of key non-user subgroups. The third and final objective is to analyse and provide appropriate next steps to enhance those initiatives working to make Canada the most connected nation in the world.

To achieve these objectives the study subdivides digital divide trends into tier one and tier two digital divides. The tier one divide addresses Internet usage, without consideration of access location. This is followed by a detailed analysis breaking down the reasons why some Canadians do not use the Internet. This year’s study further divides the “near user” and “far user” typologies introduced in previous Dual Digital Divide reports to incorporate considerations of past experience with the Internet.

Tracking trends in location of usage/access, the tier two digital divide identifies those primary access points that play a central role in determining Internet uptake. The tier two digital divide also examines issues of type of access available to households and the emerging divide between those households with high-speed home access and those who must rely on less efficient dial-up home access.

Definitions

There are important, though subtle, differences between considerations of Internet usage and Internet access. All those who have used the Internet in the past three months — Internet users —have Internet access from home, work or elsewhere. Those with Internet access, however, are not necessarily Internet users themselves and may leave usage to other household members.

  • For the purposes of this study, Internet users are individuals who have used the Internet from home, work or elsewhere in the past three months.
  • Households with Internet access are defined as those households who currently have access to the Internet at home.