Impact Study: Essential Skills and Food Sanitation and Hygiene Training

Have hand-outs to serve as a reference and reinforcement for easier learning. "It is good to get some 'papers' because then we can study later and concentrate".
Use videos alternated with lecture and discussions similar to what is done in the regional health programs.
Make some aspect of food safety a required part of reading every day for ten minutes or a section a week.

Make the training a social event with fun. "Have a quiz at the end and when participants pass, provide them with beer, food, and present them with a certificate as an incentive."
Offer the training in a group setting to promote shop talk and shared learning. "You learn as much from others in the seminar as from the instructor."
Utilize an effective trainer who does not have a monotone voice, and who is encouraging and open to questions and discussions.
Ensure that the trainers' approach provides a psychologically safe environment where learners are comfortable in expressing their ideas and concerns about food handling service.
Have refreshers every three to six months.

Develop an activity-oriented delivery format which would be conducive to learning and retention.
Deliver the training material more quickly for some. One individual said the course is "really drawn out". He could have "gone through it a lot faster".

Have company pay the employees course fees and time off. "It would be more of an incentive if employers provided the training. Employees would not likely be reluctant."
Attach an increased pay incentive after completing a course. In one operation, employees eagerly ask when they are able to go to the next course so they can get a raise in hourly pay.
Have government reimburse operations for sponsoring the course. "Everyone should know this stuff but if the government requires that they have the course, they should pay."