The case study report is organized into seven major sections. In the Executive Summary the key findings are presented along with the major implications of the study for practice, policy and research. The second section introduces the reader to the idea of partnership, the purpose of the project, and the methods used to collect and analyze the information. In the historical chronology, the reader is provided with an account of the political climate in which the NLS Business and Labour Partnership Program developed and traces the three periods of program time. The fourth section presents the key findings which are described around several major themes. This leads into the next section which offers a number of interpretations of the data drawn from the partnership and program planning literature. The sixth section outlines the implications of the case study from the viewpoints of practice, policy, and research. All of the support material that was used for the project is found in Appendices. An annotated bibliography of the literature review that was conducted along with the tools for data collection and analysis, as well as a list of the documents used, are found in this final part.
Throughout the report, various terms are used. Partner refers to those individuals representing a business, labour, education or government organization that worked with the National Literacy Secretariat on a collaborative basis. Stakeholder is a word used interchangeably with partner and can include other people in the field such as practitioners, researchers, and literacy experts. The word learner, trainee, employee and adult student are those individuals who have benefited from some type of workplace literacy service.