Refining the work of Cannon-Bowers et al. (1995), Cannon-Bowers and Salas
(1997) delineated three types of team knowledge, skills, and attitude competencies.
First, "individual competencies" are defined as the knowledge,
skills, and attitudes required on the part of individual team members to perform
position requirements. These
competencies enable team members to perform tasks that are specifically assigned
to them. For example, an individual in a marketing team assigned to purchase
newspaper-advertising
needs to possess specific knowledge and skills to successfully perform this
task. Second, "team competencies held at the individual level"
are defined
as
the knowledge, skills, and attitudes that are generic with respect to a team
and its tasks. Essentially,
these competencies are transportable to different teams and different team settings.
For example, knowledge about teamwork skills and behaviors; skill in communication,
team
decision making, and interpersonal relations; positive attitudes toward teamwork,
and a collective orientation enable team members to function effectively across
a wide variety
of teams. Finally, "team competencies held at the team level" are
defined as the knowledge, skills, and attitudes that are specific to a particular
team and
task. Unlike team
competencies at the individual level, these competencies are not transportable.
They only have meaning within the team. For example, knowledge of teammate roles
and
responsibilities and specific teammate characteristics are only useful within
a specific
team context.
Given that the primary goal of ALL is to assess teamwork in the adult international
population, teamwork measures will assess "team competencies held at the individual
level." By definition, these competencies are of great interest to policymakers
and educators because they enable individuals to function effectively in a wide
variety of teams and a
wide variety of team settings.
2.3 Core team skills, knowledge, and attitudes
A comprehensive review of teamwork models and research was conducted (e.g., Carnevale,
Gainer and Meltzer, 1990; Commission on the Skills of the American Workforce,
1990) to identify core team knowledge, skills, and attitude competencies held at the
individual level. From that broad review, we selected the most comprehensive and current
team competency models (Cannon-Bowers et al., 1995; O'Neil et al., 1997; Stevens
and Campion, 1994a) and used these models to identify core team competencies to
measure in ALL. Competencies were selected based upon the following criteria: (1) the
competencies were held at the individual level; (2) at least two of the three models
delineated the competency (in some form); and (3) empirical research supported a
positive relationship between the competency and performance.
Core Team Skills. Team skill competencies are discussed first
because they represent the manifest, individual-level behaviors that the ALL
measure is designed to assess.
Four competencies were identified as "core" team skills competencies: communication,
interpersonal relations (which includes cooperation and dealing with conflict),
group decision making/planning, and adaptability/flexibility. Team leadership,
an often-cited
skill competency (see for example, Cannon-Bowers et al., 1995), was not included
because our current focus is on the ability to work in a team, not to lead one.
Each core team skill is defined below, along with behavioral examples that typify
the skill's
expression. Although this core is assumed to reflect teamwork in most cultures,
it should be noted that the behavioral exemplars presented here were derived
from research conducted on teams in the U.S. (Cannon-Bowers et al., 1995; O'Neil et al., 1997;
Stevens and Campion, 1994a). As such, they may or may not be consistent with the
expression of the same core skills in other cultures. Thus, the cross-cultural generalizability
of behaviors that manifest core team skills in the U.S. remains an empirical question
that the ALL will address. However, should cultures to which these behaviors do not
generalize be included in the ALL, other behaviors are expected to express the same
core team skill competencies systematically.
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