Communication is defined as establishing effective communication between self and others; it involves the exchange of clear and accurate information and the ability to clarify or acknowledge the receipt of information.

Strong communication skills are demonstrated by team members who

• Provide clear and accurate information
• Listen effectively
• Ask questions
• Acknowledge requests for information
• Openly share ideas
• Attend to non-verbal behaviors

Interpersonal Relations is a broad area that encompasses cooperation and dealing with conflict within the team. Therefore, effective interpersonal relations include working cooperatively with others, working together as opposed to working separately or competitively, and resolving disputes among team members.

Strong interpersonal relations skills are demonstrated by team members who

• Share the work
• Seek mutually agreeable solutions
• Consider different ways of doing things
• Manage/Influence disputes

Group Decision Making/Planning is defined as the ability of a team to gather and integrate information, use logical and sound judgment, identify possible alternatives, select the best solution, and evaluate the consequences.

Strong group decision making and planning skills are demonstrated by team members who work with others to

• Identify problems
• Gather information
• Evaluate information
• Share information
• Understand decisions
• Set goals

Adaptability/Flexibility is defined as the process by which a team is able to use information gathered from the task environment to adjust strategies through the use of compensatory behavior and reallocation of intra-team resources.