About the author

Ruth Baldwin has been working in literacy since 1979. She was a founding member of AlSO (one of the first community-based literacy programs), the Ottawa-Carleton Coalition for Literacy and the Ontario Literacy Coalition. In 1983, she developed an outreach program to help community groups in the Ottawa area understand the link between clear writing and literacy. Since 1986, she has given training workshops in Plain Writing for workers in social services, health care, unions, community organizations, and government departments. She is the owner of Plain Writing Services, a literacy consulting firm.

Acknowledgements

graphic: pencil bullet Thanks to the Clear Writing reference group of OLC for their comments on the original draft material- Judy Kondrat, Jennifer McVaugh, Cathy Paul and Donna Smith.
graphic: pencil bullet Thanks to former OLC staff, Joel Kumove and Mary Breen, for co-ordinating the first printing (1990).
graphic: pencil bullet Thanks to Diane Douglass, Executive Assistant, for coordinating production of the second edition (2000).
graphic: pencil bullet Ontario Literacy Coalition gratefully acknowledges financial support from: The National Literacy Secretariat of the Secretary of State, Ontario Ministry of Education. Thanks also to Consumers Gas for printing the first edition as a community service.

Cover and Text Design - 2nd edition:
Herrera Berman Communications Inc
950 Gladstone Avenue, Third Floor
Ottawa ON K1Y 3E6