I have to admit that I was surprised by the overwhelmingly positive response we got from employees at the end of the workshops given the initial resistance of some staff.

The overwhelming consensus was that the training was valuable and stimulating and that staff really appreciated the workshop exercises.

We've listed a couple of responses here:

I think another reason the course proved popular is that we were providing – free of charge – a skill-set that staff could use to build their careers at the commission or anywhere else they may choose to work.