Table of Contents

Plain Language at the BCSC: A case study in culture change
Who is the BC Securities Commission?
What do we do?
Why did we undertake plain language training?
Part of a larger vision
Building our plain language program
Workshops - Just the beginning
Internal challenges
Selling plain language to employees
Employee response
...Ongoing support
Plain language revisited
External challenges
BC and beyond - The next frontier
Questions?

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