Most people will not have to read beyond disability amount in order to realize that they do not qualify. This is a simple ‘match’ on one feature, a document literacy task at Level 1 or below. Those who do match on disability are told they must use Form T2201 (another detailed, four page form) and instructed to view section 9 on page 4.

Section 9 offers an expanded discussion of who qualifies for the disability amount. Most disabled people would have filed the T2201 with their last tax return and would be aware of this tax credit. Those encountering the tax system for the first time, will have to see if they match the criteria. They would ask questions such as: “Can I claim the disability credit if I am permanently blind?” This is a more difficult task than scanning the section for the word ‘blind.’ Some inference is needed to equate ‘blind’ with an impairment that restricts activity on a continuing basis throughout the tax year. The task is for the form-filler to match given information about his or her condition to the criteria outlined in this section. The type of information requested is an action (2). Type of match (prose): locate (1); two feature match (+1); one item response (+0); match on given requires inference (+1); no inference for answer frame (+0); total rating 3. No obvious distractors.