Janet is the Plain Language Coordinator at the Vocational and Rehabilitation Research Institute, an agency in Calgary that serves people with developmental disabilities. She is working on a project to help people with disabilities tell their life stories. In her distant past, she was a Scot, a nurse, and home-making mother.

Jean has been a plain language translator for several years. She works with Janet Pringle to make documents easier to read, and she enjoys art and drama. She enjoyed seeing Toronto during her visit.