Chapter 4 - Fact Sheet 2

Conduct Your Own Literacy Audit

An audit is a study or survey that helps you describe the way things are being done now.

A literacy audit is a tool that you can use to find out if you (or your section, or your department)

By answering the questions in this literacy audit, you will learn how you are doing with the processes and documents you use now. It will also point out where you need to do more to make sure that everyone can understand your section’s (or your department’s) written and verbal communications. Here are three possible ways to do the literacy audit: