Section 1: Processes and Steps

	Read the question and assess your current situation	Circle your assessment here
1	We use drawings, charts, and other graphics in letters, notices, and forms.	Never	Sometimes	Usually
2	We offer non-print help (such as audio and video tapes).	Never	Sometimes	Usually
3	We use visual elements like drawings, charts and other graphics in printed material.	Never	Sometimes	Usually
4	The graphics we use are clear and simple.	Never	Sometimes	Usually
5	We ask every person if they need help to complete forms or other paperwork.	Never	Sometimes	Usually

Section 2: Written Material

1	Our written forms and materials are easy to read and easy to use.	Never	Sometimes	Usually
2	We follow plain language and clarity when we produce written materials.	Never	Sometimes	Usually
3	We write witness statements in everyday language.	Never	Sometimes	Usually
4	We define technical and legal terms in any text.	Never	Sometimes	Usually
5	We use words that are simple and common words, not police jargon or legalese.	Never	Sometimes	Usually
6	We only ask people for information or to fill out forms when it is truly necessary.	Never	Sometimes	Usually
7	We go over all written statements orally, using clear language, and checking to make sure the person understands.	Never	Sometimes	Usually