Positive Strategies for Managing Change ~ Results

Recent history

Maria reported that the LBS Program Reform changes have been positive because MTCU's direction is much clearer. Additionally, she reported that the changes have made it easier to work with external programs, especially Ontario Works, and that more partnerships have been developed as a result.

Maria reported that the Walkerton water crisis has affected the programs in Walkerton significantly because they could not meet the required contact hours during the time of the crisis. Additionally, five LBS sites have merged under the Owen Sound Public Library umbrella, resulting in administrative changes.

Best Practices and resources

Maria reported that Saugeen Shores Adult Learning Centre, Ontario Works and Job Connect have worked together to develop and deliver a five-week program called FOCUS Groups (FOCUS stands for Finding, Organizing, Challenging and Understanding Self).

The program is divided into 30 modules covering a variety of training priorities, including:

  • Emotions, change and stress
  • Time management and organization
  • Goals, planning and motivation
  • Effective communication and conflict management
  • Nutrition

Maria indicated that the FOCUS Groups provide a venue for consistent contact hours (up to 900 hours) while adhering to the MTCU requirements.

Maria ranked the success of the program as a 4 (good).

Best Practice #4

Name: Marilyn Davies
Organization: Barrie Literacy Council
Position/Role: Assessor
Recent history

Marilyn reported that the LBS Program Reforms have resulted in a lot more work for staff, but without extra pay. Marilyn estimated that staff log an additional five hours per week just to get their work done. For example, she said that staff are expected to attend LSP meetings and do volunteer work with the Network.

Marilyn said that to cope with the changes, the Barrie Literacy Council hired her to address the many changes associated with Reform, including assessment, monitoring of students' progress and incorporating learning plans.