Positive Strategies for Managing Change ~ Conclusions and Recommendations
Recommendations for other networks wanting to replicate project
- If networks want to establish a measure of how stressful changes associated
with
LBS Program Reform have been for members, we suggest they have their
members rate the degree of stress associated with different areas of reform.
For
example, we asked members to rate how stressful demonstrations and
assessments have been. In another year's time, it would be worthwhile to
include mandatory literacy testing and workplace initiatives. This would
also help
to generate a better overall understanding of the impact of Program Reform
on the literacy field throughout Ontario.
- If a similar workshop is to be
coordinated, allow sufficiently more time for the
section on best practices. Even though practitioners may not want to devote
more than one day to such a workshop, the evaluation results indicated
that most participants wanted more time for hands-on practice and discussion.
Therefore,
we would recommend allowing a day and one-half for the session.
- Because of the recency associated with LBS Program Reform, new best
practices that address managing change in literacy will likely be developed.
Therefore, an updated scan of the literacy field (and related fields)
should be
completed to identify the newest resources and best practices.
- Ensure that participant comments and concerns are properly captured
and
validated with them. This can be done by sharing survey, interview
and focus group results, workshop comments and other, more informal, feedback.
This
will help achieve buy-in and provide confirmation that members are
an
integral part
of the change process.
- We also recommend that a similar project be consultative from beginning
to end.
By keeping members informed and by soliciting their input into the
project, the chances of the project being successful will increase, while
modeling
a healthy
organizational change process.
- Depending on the timing of the workshop, other networks may want
to allow even
more time than we did between the workshop and the follow-up survey.
The Christmas break may have been too disruptive and perhaps did not
allow sufficient time for people to confidently evaluate the transfer
of learning
from the
workshop to their professional and personal lives.
- We encourage other networks to share resources with their members
that will allow managers and staff to easily identify characteristics
of a change-responsive
organization. Pam Patterson's "What Works and What Doesn't" list
in the
Appendix is one example.
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