Appendix B — Member survey

Tri-County Literacy Network
Positive Strategies for Managing Change Survey

Introduction
Thank you for participating in this five-minute survey. The purpose of the survey is threefold:

1. We want to better understand the changes — both literacy and general workplace — that literacy practitioners within the Tri-County area are facing.
2. We also want to identify different best practices and resources that literacy practitioners have used or are using to help them manage change in the workplace so that we can facilitate a sharing of this information among practitioners and administrators throughout our region.
3. And finally, we want to get your suggestions about what should be incorporated into a one-day workshop on managing change and when it should take place.

What is Change?
For the purposes of this project, we are examining change from two perspectives. The first centres on the LBS reforms that have taken agencies from a curriculum-based model to a learner-focused and goal-oriented model. The second is more generic and is concerned with the realities of a rapidly changing and increasingly complex work world.

Instructions
Note: You have two possible methods for completing this survey. You may complete the paper version and then fax it back to us, or you may complete the online version and e-mail it back to us.

The questions have been divided into three main sections. The first section asks you to identify some of the major changes that you have recently experienced or that you anticipate over the next 12 months. The second section asks you to identify and rate some of the best practices and resources that you are aware of and have used. The final section is designed to get your input about what you would like to see in a one-day workshop on positive strategies for managing change for literacy practitioners in the Tri-County region.

1. Please complete each of the following questions to the best of your ability.
2. Once you have answered the questions, please fax your survey back to MiS Communications at the toll-free number provided at the end of the survey.
   
   or
   Complete the survey on-line and e-mail your responses to us.
3. It is important that we have your completed survey returned by August 3, 2001.
4. If you have any questions about the surveyor about the project, please contact Robb MacDonald, the project coordinator, toll-free at 1-877-488-8828.