Appendix E — Workshop discussion notes

(Based on flip chart notes and Andrea's handwritten notes.)

Importance of workshop

• Not the change but the reaction to the change that affects how well we manage change
• Change and the opportunity to take charge of your life
• Illness/stress from perceived lack of control
• Importance of choice so we do not become victims — being in or out of control is based on choice
• Strengthens us to see we have choices

Objectives

1. Gain insight into the organizational impact of change and its effect on employees
2. Implement
3. Communicate change
4. Coping mechanisms
5. Workload

Small group exercise instructions

1. What makes change so difficult?
2. What makes managing change so difficult?
3. Write a list of words of how you feel about/experience change?
4. One sentence that's a definition of change

What's difficult about change?

• Lack of control
• Lack of clarity
• Resentment
• No accommodation for time to do paperwork
• Fear
• Fear of unknown
• Disruption
• Resistance
• Negative reactions
• Why re-invent the wheel?
• What's so difficult about managing change?
• Moved from our comfort zone
• Not being trained/prepared
• Raising the bar all the time
• Not enough training
• No large picture
• Not having a say
• Time factor
• Lack of recognition of values
• Watch learner get lost in shuffle
• What is the goal? What is in the best interest of the learner — the big picture?