- Communicates one-on-one on very
detailed and complex matters.
- Leads or facilitates group discussions,
negotiations, mediation, instruction.
- Presents to diverse groups.
- Expresses opinions, recommendations,
evaluations, demands or appeals in
public.
- Selects and adapts or creatively uses
a wide range of formats and styles
of presentation to suit purpose and
audience.
- The situation and setting may be new
and unfamiliar.
- The audience can be unfamiliar,
uncooperative, challenging or hostile
to the speaker.
- Exchange is of extended duration (1
hour or more).
- Physical conditions may seriously
impede oral communication.
RISK
- Critical resulting in: loss of life or
serious injury.
- Very significant or serious personal
consequences or consequences to the
speaker’s organization.
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- Language is complex; accurate
(free from non-native-like errors in
grammar), flexible in the manipulation
of structure of information in clauses
to express emphasis, comment,
attitude, and in the use of “productive
features” of English for creative,
personal expression. (12)
- The audience is large and unfamiliar.
(11)
- The audience exhibits various
characteristics (familiar/unfamiliar,
large/small, supportive/hostile, etc.).
(12)
- Uses fluent discourse with complex
language in all situations. (12)
- Creates and co-creates oral discourse,
formal and informal, general or
technical in own field of study or
work, in a broad range of complex
situations in demanding contexts of
language use. (12)
LIMITATIONS
- Satisfies most academic and work-related
expectations for competent
communication. (12)
- Discourse is fluent with native-like
idiomatic usage. (12)
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- Presents information to large industry
groups to promote business.
- Mediates disputes between managers
of operational units, building
consensus and negotiating.
- Finds solutions to problems in such
areas as staffing, compensation, job
analysis or employment equity.
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- Gives a presentation that analyzes,
compares and evaluates other
people’s discourse.
- Opens formal proceedings, a
conference, workshop, symposium, or
open house.
- Welcomes guests/participants,
establishes a climate of motivation,
respect and friendly collaboration
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