- Communicates one-on-one on very
detailed and complex matters
- Leads or facilitates group discussions,
negotiations, mediation, instruction
- Presents to diverse groups.
- Expresses opinions, recommendations,
evaluations, demands or appeals in
public.
- Selects and adapts or creatively uses
a wide range of formats and styles
of presentation to suit purpose and
audience.
- The situation and setting may be new
and unfamiliar.
- The audience can be unfamiliar,
uncooperative, challenging or hostile
to the speaker.
- Exchange is of extended duration (1
hour or more).
- Physical conditions may seriously
impede oral communication.
RISK
- Critical, resulting in loss of life or
serious injury.
- Very significant or serious personal
consequences or consequences to the
speaker’s organization.
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CONTEXT
- Follows long stretches of oral
discourse, monologic or multispeaker
exchanges, with complex abstract
and conceptual language to obtain
complex, detailed and specialized
information for complex professional
and academic tasks. (12)
- Listening texts are complex critiques,
evaluations, discussions and debates of
any length. (12)
LIMITATIONS
- Has only occasional difficulty with
Canadian cultural references,
figurative, symbolic and idiomatic
language, irony, sarcasm or verbal
humour. (11)
- Listener is adequately briefed for
focused listening. (PC 2-12)
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BENCHMARK 12
- In a video/audio-taped formal
discourse, identifies and evaluates
specific clues of social politeness and
cooperation and “face-threatening”
talk (e.g., requests for favours,
challenges to defend position, or
criticism). (11)
- Evaluates detailed oral instructions
on complex tasks such as how to
fill out a set of tax forms; suggests
improvements. (11)
- Listens to examples of court
proceedings or parliamentary/
legislative proceedings and related
oral commentaries by media and
political experts; critically evaluates
the information and the positions of
the participants; completes a related
evaluation task in a standard format;
completes a chart or short paragraph,
etc. (11)
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