LEVEL 1
COMPLEXITY OF THE DOCUMENT
- Document is very simple. Brief
text combined with uncomplicated
structure (e.g., simple signs, labels,
lists).
- One document and one document
type.
COMPLEXITY OF FINDING /
ENTERING INFORMATION:
Information Search:
- Limited search using key words,
numbers, icons or other visual
characteristics (e.g., line, colour,
shape) to locate information.
Information Entry:
- Entering few pieces of information.
Thinking Process:
- Minimal inference is required.
Information found or entered in
the document is a literal match (i.e.,
identical) to the information required.
- Information needed is immediate and
obvious.
COMPLEXITY OF
INFORMATION USE:
- No knowledge of the content (i.e.,
substance) of the document is
required to use the information.
- No analysis required.
- Information is used in the form it is
found.
- Information is entered in the form it
is found.
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BENCHMARKS 3, 4, 5
INFORMATION SEARCH
- Finds specific detailed information
in plain language texts with clear
layout (e.g., in very short news items,
weather forecasts, sales promotion
coupons and flyers). (3)
- Can get specific details from everyday
routine texts, such as a set of
instructions, plain language news item,
a notice from a gas company. (5)
- Finds specific detailed information
in prose texts and in charts and
schedules (e.g., transit timetables). (5)
INFORMATION ENTRY
- Fills out simple application forms and
bank slips. (3)
- Fills out simple application forms. (4)
- Fills out extended application forms.
(5)
- Can reproduce in writing simple
information received orally or visually.
(5; p. 100)
- Demonstrates better control over
writing when producing information
(e.g., writing down notes, messages
and paraphrasing). (5)
- Writes down everyday phone
messages. (5)
- Completes a short routine report on
a form on a familiar topic. (5)
PERFORMANCE CONDITIONS
- Tasks are in standard format; with
items to circle, match, fill in a blank,
complete a chart, answer questions,
etc. (5)
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LEVEL 1
- Reads signs and symbols, such as
Workplace Hazardous Materials
Information System (WHIMIS)
symbols.
- Reads list of patient names, their
requirements and care needs.
- Reads labels on medications and
ointments, clothing and laundry
chemicals.
- Reads shipping tags and safety labels.
- Reads registration lists or client
mailing lists.
- Reads lists of products, stock
numbers, quantities and prices.
- Fills in “Action Required” forms in
response to customer complaints.
- Completes assembly checklists to
ensure that all components have been
installed in each unit.
- Reads house numbers on civic
address signs.
- Completes checklists, such as the
vehicle readiness form, and records
brief entries on deficiencies, such as
warning lights that are not functioning
or items that are either missing or
too low in number.
- Completes daily logs, time sheets and
overtime forms.
- Reads price tags, bills, cash register
displays or account statements to
determine the amount due.
- Refers to phone books to look up
addresses for hotel guests.
- Reads computer generated lists to
allocate guest rooms. The lists indicate
whether rooms are vacant, occupied
or being cleaned.
- Refers to code lists to determine the
meaning of a letter code.
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BENCHMARKS 3, 4, 5
INFORMATION SEARCH
- Reads a “while you were out” note
(3) or an authentic e-mail message. (4)
- Follows one to five-step, point-form,
written directions to locate items on
maps and diagrams. (3)
- Classifies information in a text into
categories; completes a chart. (3) or
compares information in two pie or
bar graphs. (5)
- Follows instructions on employment
forms. (4)
- Uses a bus route map to match
several bus stops with arrival /
departure times. (4; p. 37)
- Uses the White Pages to locate the
closest medical clinic (4) or a business
address. (5)
- Identifies the percentage of something
by looking at a simple pictorial graph
such as a pie graph. (4)
- Sequences 7 to 10 steps in instructions
on how to unplug the sink using
commercial bottled liquid or
environmentally friendly means based
on written texts. (5)
- Explains instructional text in
paragraph format on prevention and
treatment of burns. (5)
- Explains a system by reading and
interpreting a simple chart. (5).
- Accesses, locates information
through tables of content, indexes or
glossaries. (5)
INFORMATION ENTRY
- Fills out an application for a driver’s
licence/organ donor form. (3) or for
power, water or telephone service. (5)
- Copies information about a
product or service from catalogues,
directories, instructions and manuals
for comparison purposes. (4)
- Writes down a message from one
person to pass on to another or
labels a diagram using information in a
text. (4)
- Writes about work experience in the
past. (4; p. 49) or fills out worker’s
accident report form. (5)
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