DOCUMENT USE

Baseline: ES Level 2

ES: GLOBAL DESCRIPTION CLB: GLOBAL DESCRIPTION ES: DOCUMENT USETASKS CLB: READING / WRITING TASKS

LEVEL 2 COMPLEXITY OF THE DOCUMENT:

  • Document is simple. Multiple pieces of information (e.g., simple tables: small amount of information, no subparts).
  • One document or multiple documents of the same type.

COMPLEXITY OF FINDING / ENTERING INFORMATION:

Information Search:

  • Locating one or more pieces of information using one or two search criteria (e.g., using menu headings to find vegetarian choices); or
  • Consecutive searches with the same one or two search criteria (e.g., using a phone list to find phone numbers for several people).

Information Entry:

  • Entering several pieces of information.

Thinking Process:

  • A low-level of inference is required. Information found or entered in the document(s) is a synonymous match (i.e. obviously related) to the information required.
  • Information needed is fairly evident.

COMPLEXITY OF INFORMATION USE:

  • Limited knowledge of the content (i.e. substance) of the document may be required to use the information.
  • Limited analysis required.
  • Information found in the document(s) may be rearranged to make simple comparisons (e.g., preparing a list of the top ten sales representatives each month to compare performance).
  • Information available may be rearranged for entry onto the document (e.g., rearrange alphabetically listed contacts into a listing by province).

BENCHMARKS 5, 6 PERFORMANCE CONDITIONS:

  • Types of Text: forms, tables, schedules, directories, calendars, notices and announcements.
  • Text has clear organizational structure.
  • Instructions are clear and explicit, for everyday situations, used with some visual clues, but not always presented in a step-by-step form.
  • Texts are varied and may be of a specialized or technical nature.
  • Messages are 5-6 sentences long or one paragraph long.
  • Where necessary for the task, learners must include information presented to them from other sources (e.g., photographs, drawings, reference text/ research information, diagrams).

INFORMATION SEARCH

  • Locates 3-5 pieces of specific, detailed information in charts and schedules for analysis, comparison and contrast.
  • Reads printed or legible handwritten notes, memos, letters, schedules and itineraries.

INFORMATION ENTRY

  • Effectively conveys information in familiar standard formats.
  • Fills out detailed job application forms with short comments on previous experience, abilities and strengths, and form reports.
  • Conveys information from a table, graph or chart in a coherent paragraph.

LEVEL 2

  • Completes time sheets on a weekly basis including job site, amount of time spent and may include a record of the tasks completed and the time spent on each.
  • Consults mail rate charts to mail parcels and book price lists to buy new books.
  • Reads statistical tables showing the number of transactions performed in a month.
  • Reads lists of two-way radio codes and their meanings.
  • Reads street signs, city street maps, directories of buildings, building floor plans and postal code charts to locate addresses and deliver packages accordingly.
  • Reads a schedule to monitor which employees are working on various jobs and to co-ordinate unloading the trucks.
  • Reads mixing charts when using a new product.
  • Fills out insurance forms indicating the code and price of each procedure.
  • Reads about patients’ background health, behaviour and history of care on charts and forms.
  • Uses maps to direct guests to various locations.
  • Completes forms showing the opening quantities and closing quantities of each product.
  • Reads work schedules that are often in a tabular format containing names, shifts and delays.
  • Fills in tables for payroll summary and inventory sheets; completes holiday request forms and termination forms.
  • Completes invoices, vouchers, credit card slips, itineraries, passenger lists and reservation forms.
  • Reads inspection forms for equipment and machinery.

BENCHMARKS 5, 6 INFORMATION SEARCH:

  • Obtains information from authentic notes, e-mail messages and letters; identifies correctly specific factual details and inferred meanings (e.g., circle or check items, fill in blanks).
  • Explains instructions of use and warnings printed on the labels of common commercial / industrial chemical products (e.g., dishwasher detergent).
  • Explains the details in notices, announcements and newspaper coverage of public health issues, such as disease.
  • Scans a page in a continuing education community courses calendar; locates 2-3 pieces of information that match the requirements in another text.
  • Explains how something works based on a text; relates the sequence of steps or stages in a cycle or process described in the text.
  • Uses the information from a timeline/ schedule chart to solve a simple scheduling problem.
  • Accesses, locates and compares/ contrasts 2-3 pieces of information in a reference source.

INFORMATION ENTRY:

  • Writes a short letter of request to have her/his money returned for a guaranteed product that did not work to her/his satisfaction.
  • Fills out a short medical history form.
  • Fills out a 1-2 page straightforward job application.